2021/01/13

TiMOTION FAQs

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TiMOTION designs and produces electric linear actuators, lifting columns, and dedicated technologies to adjust and automate industrial, medical, ergonomic, and comfort equipment. We offer our customers complete and customizable solutions that can easily integrate into their equipment and operate by a simple hand control.  

 

Because your needs are our main objective, and we want to meet your expectations as quickly as possible, we have compiled your most common questions in this FAQ to help you steer your automation project in the right direction.

 

Is your question not on this list? Do not hesitate to contact us. We will answer you as soon as possible!

 

  1. What motor voltage do you offer for your electric linear actuators? 
  2. What is the maximum speed of your electric linear actuators?
  3. Is it possible to program several speeds on the same stroke?  
  4. What is the maximum load supported by your electric linear actuators?
  5. What is the maximum stroke of your electric linear actuators?
  6. Do your electric linear actuators operate on autonomous or stand-alone equipment?
  7. How can you guarantee the positioning of electric linear actuators when the equipment shuts down? 
  8. Is it necessary to use a control box to operate the equipment?  
  9. Can your electric linear actuators be controlled by existing systems or systems from different manufacturers? 
  10. How do I synchronize two electric motors? 
  11. Are your lifting columns strong and stable enough to withstand vibrations? 
  12. Are your electric linear actuators resistant to dirt or water? 
  13. My equipment is out of service. How do I get it repaired or replace the defective electrical device? 
  14. How much do your products cost? Can you give me an estimate?  
  15. Who is my nearest sales representative? 
  16. Where can I find a distributor near me? 
  17. Where can I get your catalogs and other documentation?

 

TiMOTION FAQs - Your most frequently asked questions about electric linear actuators and lifting columns 

 

1. What motor voltage do you offer for your electric linear actuators? 

TiMOTION designs electric linear actuators operating in direct current 12V, 24V, and 36V and electric linear actuators operating in alternating current 110V and 220V.

 

2. What is the maximum speed of your electric linear actuators?

We manufacture electric actuators with different speeds depending on the type of application. However, each of our products’ maximum speed depends on the type of motor used and its RPM (rotation per minute), the gear ratio, and the spindle. For more details, do not hesitate to consult our products’ technical data sheets on our website.

 

3. Is it possible to program several speeds on the same stroke?  

It is entirely possible to program several speeds on the same stroke thanks to the control box. To do so, feedback is required between the electric actuator and the control box. Therefore, it is essential to equip the actuator with position sensors so that the control box can receive the position data from the actuator and adapt its speed accordingly. Thus, all that is required is to set up the control box program and indicate the desired speeds at defined stroke levels.

 

4. What is the maximum load supported by your linear electric actuators?

Each actuator is unique and can be customized according to your needs. We offer our customers electric linear actuators to support up to 12,000 N in push and 6,000 N in pull. However, the load supported depends on the device chosen and its characteristics. TiMOTION designs specific devices for industrial, medical, comfort, and ergonomic applications. Also, other parameters have to be taken into account, such as speed and stroke. Do not hesitate to contact your local sales representative to help you choose your solution.

 

5. What is the maximum stroke of your electric linear actuators?

Each actuator is unique and can be customized according to your needs. We offer our customers electric linear actuators with stroke amplitudes from 20 mm to 1000 mm. However, the length of the stroke depends on the device chosen and its retracted length. Other parameters also have to be taken into account, such as speed, supported load, and direction. Do not hesitate to contact your local sales representative to help you choose your solution.

 

6. Do your linear electric actuators work on autonomous equipment?

The majority of our control boxes can be equipped with an external battery. The battery is the ideal solution for equipment that requires autonomy. It also provides a higher security level for specific medical equipment, guaranteeing their proper operation even in a power failure. 

 

7. How to guarantee the positioning of the linear electric actuators in case of equipment shutdown? 

To guarantee the electric actuators’ positioning, it is necessary to have feedback between the actuator and the control box. This feedback is possible thanks to different position sensors that will equip the electric actuators and allow the control box to maintain the devices’ positioning, even if the equipment stops. There are different types of sensors. The potentiometer provides feedback even in the event of a power failure. 

 

The Hall effect sensors also allow feedback of the position but require a reset following a power failure. They can also be used with a backup battery, which will compensate for possible power failures and avoid resetting.

 

8. Is it necessary to use a control box to operate the equipment?  

TiMOTION control boxes mainly allow the programming and synchronization of multiple electric actuators and columns. However, they are not essential to the operation of our electric actuators. Some of our devices can operate in a direct cut system. In this case, they do not require a control box, but sometimes a power supply transformer.

 

9. Can your linear electric actuators be controlled by existing systems? 

Our electric actuators are perfectly adapted to your specific needs and can easily integrate into any system type. It is therefore entirely possible to integrate them into existing systems and control them with your own devices. 

 

10. How do I synchronize two electric motors? 

TiMOTION manufactures control boxes equipped with a microprocessor that allows the programming and synchronization of two actuator motors with the same stroke. For this, feedback is necessary between the electric actuators and the control box. This feedback is provided by different types of position sensors (potentiometer, Hall effect sensors) that will equip the actuators and allow the control box to adapt each motor’s speed according to the position for perfect synchronization. 

 

11. Are your lifting columns robust and stable enough to withstand vibrations? 

TiMOTION manufactures stable and robust columns for the adjustment of your variable height equipment. They are designed to withstand vibrations and can therefore be installed in moving equipment such as trainsfarm machineryboats, etc. The ability to withstand vibrations depends on the level of requirements of the application. For more extreme equipment, do not hesitate to contact us.

 

12. Are your linear electric actuators resistant to dirt or water? 

Our electric devices are specially designed to withstand their environment. However, we do offer electric linear actuators with optional ingress protection up to IP67 or IP69K. This makes your electric motion system compatible with particularly harsh environments and resistant to solid or liquid components such as dust, water splashes, cleaning with detergents, or high-pressure cleaning.  

 

13. My equipment is out of service. How can I get it repaired or replace the defective electrical device? 

TiMOTION works exclusively with Original Equipment Manufacturers (OEMs). Therefore, we do not stock, distribute, or sell any single product.

 

For any questions, replacement, or purchase of an individual component, please contact your specific equipment manufacturer. Components are often covered by their warranty and may be available in stock for single unit distribution.

 

14. How much do your products cost? Can you give me an estimate?  

TiMOTION does not offer standard products and customizes them to your specific projects. Therefore the price depends on the characteristics and quantities chosen during the assembly of your file. To obtain an estimate, we invite you to contact the sales department closest to you

 

15. Who is my nearest sales representative? 

TiMOTION recruits the best talent to deliver expertise and assistance anywhere in Europe. To contact the sales representative nearest you, please go to our contact page and select your geographic location to be redirected to the appropriate contact. You can also fill our contact form with your contact details. We will contact you shortly.

 

16. Where can I find a distributor near me? 

TiMOTION sells its products through a network of distributors in several European countries. To find the closest one to you, click here

 

17. Where can I get your catalogs and other documentation?

All of our documentation and catalogs are available on our online download platform. Please indicate the product name and/or the type of documentation you are looking for and select the ones available. Then simply download the document(s) you are interested in directly onto your personal computer. 

 

TiMOTION has more than 15 years of experience in the design of electric motion systems. A question about our products? Need to be assisted in your project? We are at your disposal. Contact the sales department closest to you or fill in a contact form. We will contact you promptly.

 

To learn more about our company and our history, click here.

 

See you soon at TiMOTION! 

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