Sales Associate

LocationCharlotte, NC

Contact Usjulie.lockerby@timotion.com

Posted Date2019.08.22

Job Title:  Sales Support (Sales Associate)

 

Job Description

The position performs administrative, clerical, and logistical support for TiMOTION Sales Team acquisitions and customer facing requirements. This position assists in the compiling and maintaining of purchase orders and office activities within the Sales and Operations Departments.

Job duties to include; but not limited to:

 

Job Responsibilities

  • Process purchase orders through Enterprise Resource Planning (ERP) system
  • Input new customers information ERP system
  • Monitor open purchase orders and provide delivery status as required
  • Communicate with customers regarding open purchase orders, shipment status
  • Assist Logistics to optimize corporate acquisition process
  • Support the ongoing development and implementation of customer service work instruction, policies & procedures
  • Maintain records of quotes received, sales orders issued and purchase order placed
  • Support Sales and Operation teams with supplier or customer grievances, and claims
  • Review applicable documents for conformance to company policy
  • Respond to all post production customer supply inquiries/spares requirements and coordinate delivery resolution
  • Prepare and track customer orders
  • Assist in identifying customer issues for resolution
  • Respond to customer inquiries and coordinate delivery problem resolution
  • Assist with other projects and assignments as necessary

 

Skills / Qualifications

  • Team player and can work individually
  • Strong written and verbal communication skills
  • Organized
  • Attention to detail
  • Time management
  • Multi-task
  • Quick learner
  • Strong data entry
  • Proficiency with Microsoft Excel and Word

 

Education/Experience

  • 2-year degree in Business Administration
  • 1-year of experience in Administration
  • International trade experience a plus
  • Import/export experience a plus
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